FL Communications Group offers a detailed telecom review and audit. Our practice starts with an audit of all carrier services and fees. Once we have a summarized telecom inventory report, we can identify any network surplus or deficiencies.
A good diagram of your network and this inventory report identifies providers, circuits IDs, phone numbers and is instrumental to cost negotiations and troubleshooting technology outages.
This practice has proven time and time again to be an excellent tool for finding monthly savings for our client’s operational budget.
Telecom Services Selection and Pricing
Putting the inventory of services out to bid can be a simple but diligent process. Pricing and telecom services selection is based on real-time data provided by all carriers. Our database of telecom serviceability allows our team of telecom services professionals to quickly respond to your project inquiries and initiatives.
Ordering Telecom Services and Project Management
Negotiating contract terms, price, and legalities of the commitment between the telecommunications provider and our client are the core purpose of our business. Once the contract is executed, it is assigned to an internal order coordinator to ensure the progression of the order, coordinate installation, and follow up with the customer on completion of order for any billing questions.
Product Support
After the telecom services have been accepted, we are always available to provide customer support. Our team has the necessary resources for submitting trouble tickets on any service or billing related issue. Our goal is to ensure the expectations we set are met from start to finish. Don’t let telecom and IT creep reduce your bottom line.